Flights and Ticketing Manager

Location
Kent, England
Salary
£23000 - £25000 per annum
Posted
03 Apr 2017
Closes
01 May 2017
Ref
LF-18777
Contact
Lauren Franks
Job function
Fares & Ticketing
Hours
Full Time
Contract Type
Permanent
Are you an experienced Flights and Ticketing Manager with extensive GDS knowledge? Do you have good knowledge of airline contracts coupled with ticketing experience? My client, a highly successful travel company based in Kent is looking for a Flights and Ticketing Manager to join their busy flights department to lead a team and take overall responsibility for flight bookings, amendments, ticketing and post travel arrangements.

JOB DESCRIPTION:
*Managing the flights s and ticketing staff ensuring workloads are evenly spread across the team by planning resource efficiently and prioritising
*Provide extensive training to new staff within the department, along with continued guidance and coaching to existing staff members
*Monitor and manage the email inbox for the department ensuring all emails are responded to promptly
*Booking and dealing with amendments of both low cost flights and scheduled flights
*Ensuring all fares are loaded on Amadeus and airline contracts are updated accordingly, all tickets are issued by their deadline as well as processing refunds and ADM's.

EXPERIENCE REQUIRED:
*Extensive people management experience
*A solid understanding of airline contracts
*An extensive understanding of a GDS (preferably Amadeus)
*Able to issue airline tickets
*Prior experience of testing systems and implementing process changes
*Imperative to show initiative and be a dynamic problem solver
*Experience in training and the creation of supporting manuals and training documentation

THE PACKAGE:
The successful candidate can expect a competitive salary plus excellent benefits

INTERESTED?
If you have the relevant experience required for this role and wish to apply for this position, please follow the instructions to apply or email and attach your CV to Laurenf@traveltraderecruitment.co.uk

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