German Speaking Travel Consultant, Edinburgh

Edinburgh, Scotland
Market Rate
05 Apr 2017
03 May 2017
Christine Wilkins
Job function
Full Time
Contract Type
German Speaking Incoming Travel Consultant (FLUENT GERMAN SPEAKER)

Are you a fluent German speaker? Do you have experience of Incoming travel arrangements into the UK and German speaking countries in Europe? If you have a good understanding of hotels in the UK & German market, this reservations role may be for you! Our client is one of the UK's largest incoming travel tour operators and is seeking an experienced German Reservations Executive with strong German language skills to join their busy and expanding team in Edinburgh.

Job Description:
Your core responsibility will be to efficiently quote incoming enquiries and to make consequent bookings and reservations for hotels and other ancillary service using the reservation booking system.

- To undertake client reservations in an efficient and customer focused manner
- To ensure agreed response times to clients are met and all reservations undertaken are accurate
- To build and maintain strong relationships with clients under your care
- To deliver first class customer service to our clients
- Work with the Business Development Manager to support in quoting programmes and rates to existing and new clients
- To make hotel and other service reservations, maintaining strong supplier relationships.
- Ensure the profit margin targets on bookings under your care are achieved as laid out in company pricing guidelines (per market) and as directed by your manager

Experience Required:
*Fluency in English and German essential
*A good knowledge of the UK-wide inbound tourism industry products is essential
*Some experience of handling VIP and/or luxury FIT accounts is desirable
*Team player able to work in a busy environment

The Package:
The successful candidate will be rewarded with a competitive starting salary.

If you feel you meet the specific job requirements and would like to be considered please call Christine 0141 248 5222 or click on 'Apply' and attach an up to date copy of your CV.

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