Sales Support Administration - Travel

Bristol, England
£16000 per annum + Excellent career progression
05 Apr 2017
03 May 2017
Dave Vaughan
Job function
Full Time
Contract Type
My client is a leading tour operator based in central Bristol and they are looking for an enthusiastic travel candidate to join their company working within a specific destination team and assisting the sales team. The role will focus on providing sales support for the Iceland sales team by loading customer invoices into their back office system, checking costings etc. and sending the invoices to customers along with other necessary paper work. The successful candidate will need to be organised, prepared for hard-work and dedicated to the cause. In return for your hard work, you will be joining an established company with a competitive salary on offer and the chance for further career progression.

* Provide appropriate customer travel documentation and post-sales support relevant to the booking process whilst adhering to deadlines
* Assist with general office administration, whilst portraying a favourable impression at all times.
* Entering sales invoices on mid-office system on behalf of the Iceland sales team
* Process payments appropriately and in a timely manner.
* Provide revised documentation when applicable e.g. amended itineraries, cancellation invoices etc.
* Assist in preparing relevant travel documentation when necessary
* Document dispatch within company requirements
* Maintain all relevant databases
* Filing and storing all appropriate documentation in accordance with company processes.
* Respond to all incoming telephone calls, ensuring that these are answered promptly and directed to the correct person.
* Maintain open and appropriate communication with management and colleagues.
* General office administration.

* Previous travel experience - in a retail or tour operator environment
* Team player
* Attention to detail
* Good telephone manner
* Ability to communicate well verbally and written
* Good administration skills
* Ability to embrace change and diversity
* Ability to work to deadlines
* Adhere to providing Internal and external customer satisfaction
* Achieving deadlines for travel document dispatch.
* Completing deadlines for Invoices
* Overdue payment processing
* A friendly disposition
* Confidentiality
* Enthusiasm

An excellent package is on offer with a base salary of £16k. Working Monday-Friday 9:30-6pm with an hour lunch break. Further career progression and training will be on offer.

Please send your CV to or follow the link below to apply - for further information please call Dave at Travel Trade Recruitment on 0121 450 9776.