Flights and Ticketing Specialist

Location
West Sussex, England
Salary
Market Rate
Posted
18 Apr 2017
Closes
16 May 2017
Ref
LF-18838
Contact
Lauren Franks
Job function
Operations
Hours
Full Time
Contract Type
Permanent
FLIGHTS & TICKETING SPECIALIST - 9-12 MONTHS MATERNITY COVER
Are you a ticketing expert with proven travel experience? Have you proven ticketing qualification in travel with strong knowledge in Amadeus? This is a superb opportunity to join a leading specialist tour operator who are seeking a Flights and Ticketing Specialist to join there expanding ticketing department in West Sussex.

The role will involve issuing all tickets, refunds, ticketing exchanges in a correct and timely manner along with handling airline contract.

FLIGHTS AND TICKETING SPECIALIST JOB DESCRIPTION:
*Accurate issuance of air tickets using Amadeus GDS
*To be fully conversant with all aspects of Amadeus and keep up to date with IATA developments
*Fare calculation and re-issue air exchange tickets
*Manage individual team member queues and ensure all ticketing deadlines are met
*Assist with the management of all airline contracts
*To be fully conversant with all ticketing duties including airline contracts, CAT35 fares and procedures
*Maximise revenue and margin opportunities by issuing the best possible options
*Assist with all aspects of allocation bookings
*Provide help desk support by use of telephone and internal reporting system
*Investigation of Agency Debit Memos
*Continually look for ideas and suggestions to improving processes
*Flights and Ticketing Specialist Skills and Experience:
*Must have experience in a ticketing environment either leisure or business travel
*Experience in reissue, refunds and ticket amendments
*Working knowledge of a CRS Amadeus
*Completed a BA Fares and Ticketing course or qualification
*Ability to work on your own and as part of a team
*Can work under pressure
*Confident and hard working

THE PACKAGE:
The successful candidate will be offered a competitive salary, along with the option of overtime as some out of hours and weekend work will be required.


INTERESTED?
If you have the relevant experience required for this role and wish to apply for this position, please follow the instructions to apply or email and attach your CV to Laurenf@traveltraderecruitment.co.uk

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