Luxury Travel Consultant

Location
South West London, London, England
Salary
£20000 - £22000 per annum + Commission & Benefits
Posted
21 Apr 2017
Closes
12 May 2017
Ref
SB - 18824
Contact
Sarah Bell
Job function
Sales
Hours
Full Time
Contract Type
Permanent
Have you always dreamt of working for a luxury tour operator? Have you already got a proven track record in a luxury travel background and looking for your next career move? Then this is for you!

The Job:

The Sales Executive role is responsible for selling direct to the UK Consumer Market. The position requires a focused sales approach, excellent customer service skills, and the ability to establish and nurture rapport and positive relationships with both customers and agents.

Job Role:

*Ensure that all inbound call and email enquiries are handled promptly and effectively
*Provide accurate and the most updated information on product, promotions and procedures to customers
*Maintain the highest level of customer service levels consistent with the company's brand and reputation
*Resolve customer service issues and escalating to the Consumer Sales Supervisor when appropriate
*Communicate with management and colleagues using effective verbal and written skills
*Maintain high standards of attendance and punctuality as per company guidelines
*Liaising with the other teams to ensure a seamless customer experience
*Display strong attention to detail and organisational skills


Experience Required:

*Experience of working at least 3 years in the Travel Industry selling holidays
*Good knowledge of airlines and their networks, as well as experience with a GDS
*Be able to demonstrate a track record of sustained success in hitting sales targets within an incentive scheme.
*Experience of Microsoft Office , Word and Excel is advantageous
*The successful candidate must embody a hard work ethic, excellent diplomatic skills and should be able to take a strategic outlook on every aspect of the job
*Strong skills in both written and oral communications

The Package:

A competitive basic salary plus commission and company benefits will be offered to the successful candidates.

Interested:

If you would like to apply for the position please follow the online instructions and apply online. Alternatively please email your current CV to sarahb@traveltraderecruitment.co.uk

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