Luxury Travel Consultant

South West London, London, England
£20000 - £22000 per annum + Commission & Benefits
21 Apr 2017
12 May 2017
SB - 18824
Sarah Bell
Job function
Full Time
Contract Type
Have you always dreamt of working for a luxury tour operator? Have you already got a proven track record in a luxury travel background and looking for your next career move? Then this is for you!

The Job:

The Sales Executive role is responsible for selling direct to the UK Consumer Market. The position requires a focused sales approach, excellent customer service skills, and the ability to establish and nurture rapport and positive relationships with both customers and agents.

Job Role:

*Ensure that all inbound call and email enquiries are handled promptly and effectively
*Provide accurate and the most updated information on product, promotions and procedures to customers
*Maintain the highest level of customer service levels consistent with the company's brand and reputation
*Resolve customer service issues and escalating to the Consumer Sales Supervisor when appropriate
*Communicate with management and colleagues using effective verbal and written skills
*Maintain high standards of attendance and punctuality as per company guidelines
*Liaising with the other teams to ensure a seamless customer experience
*Display strong attention to detail and organisational skills

Experience Required:

*Experience of working at least 3 years in the Travel Industry selling holidays
*Good knowledge of airlines and their networks, as well as experience with a GDS
*Be able to demonstrate a track record of sustained success in hitting sales targets within an incentive scheme.
*Experience of Microsoft Office , Word and Excel is advantageous
*The successful candidate must embody a hard work ethic, excellent diplomatic skills and should be able to take a strategic outlook on every aspect of the job
*Strong skills in both written and oral communications

The Package:

A competitive basic salary plus commission and company benefits will be offered to the successful candidates.


If you would like to apply for the position please follow the online instructions and apply online. Alternatively please email your current CV to