Senior Travel Consultant (Sport and Music Events)

Location
London/Kent
Salary
£Negotiable
Posted
02 May 2017
Closes
02 Jun 2017
Job function
Sales
Hours
Full Time
Contract Type
Permanent

An exciting, young, start-up venture with the aim of redefining the incentive and event travel market; our mission is to afford our customers with access to some of the most prestigious sports and entertainment properties around the world whilst providing seamless travel service solutions for groups and individual clients. The successful candidate will be recruited to help define and develop from the outset service and product concepts and shall have huge scope for personal autonomy and growth. A genuine interest and knowledge of sports and entertainment is required as well as a passion and drive to help deliver world-class experiences with best in class customer service.

Responsibilities:

  • Serve as the lead point of contact for all travel product related enquiries
  • Work in consultation with the MD in the development of “off the shelf” travel packages
  • Be capable of designing bespoke travel solutions to meet the client brief
  • Secure and issue documentation for all travel segments on behalf of the client
  • Assume responsibility for the entirety of customer journey from the initial enquiry through to return journey dealing with any change management in between
  • Research and identify potential new product opportunities worldwide and build an excellent supplier rapport
  • Negotiating group rates with service providers

Candidate Criteria (Skills and Experience):

  • Advanced proficiency in Sabre GDS across all product areas (Hotel, Flights, and Car Rental)
  • At least 3 years experience working in a travel agency environment
  • Exceptional customer service skills
  • A solid knowledge of sports and entertainment events worldwide
  • Ability to effectively troubleshoot in a timely manner
  • Some experience in group, meeting or event travel is preferred
  • Excellent attention to detail
  • Pro-active and flexible can do attitude (this is a start-up company)
  • Willingness to continually develop product knowledge
  • Fluency in another language (beneficial not mandatory)
  • Preferably educated to degree level

Compensation Package:

£Negotiable

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