Travel Product Support Executive
Passionate about cruise? Looking for career progression? Our client is a well established, award winning and dynamic cruise tour operator, now seeking a Travel Product Support Executive to join their friendly team. This well-known tour operator offer luxury European and Worldwide cruises to the discerning clientele including tailormade travel and groups. Our client establishes a superior customer service experience, promoting customer retention and maintaining their ‘can do’ ethos within the company.
The exciting Product role entails a wide range of tasks, this includes:
- Identify new products and ports of interest, along with destinations of interest each ship will be visiting
- Ensure all new & existing product details are obtained, for tours to be uploaded & updated onto the internal system
- Analyse and compare contract rates with cruise lines/tour operators and to certify all product loaded onto the system is competitive
- Establish a good professional relationship with our suppliers and maintain regular contact
- Source new suppliers including transport companies and qualified guides and negotiate the best possible rates
- Demonstrate good negotiation skills to ensure rates are mutually agreed and contracts are signed with the agreed terms
- Attend exciting educationals, commercial events such as the World Travel Market
- Provide quotations for the group department and tailor made tours requested from the guest service department ensuring these requests are turned around as soon as possible
- Regularly update the marketing team with all new products recently loaded onto the system.
- Experience in travel in must, ideally in cruise
- A confident networker
- Great communication and negotiating skills
- A proven track record in commercial, sales and negotiating
- A team player
- FAM trips
- Sociable working hours
- Varied job role
- Ship visits
- On-going training
- Career progression
- Friendly environment
- Working for a dynamic and forward thinking cruise tour operator in which you will be rewarded for your hard work.
We are looking for people who have dedication, commitment and are looking for a career with an up and coming exciting part of the Travel Industry, give your travel career a boost and apply today! Please note applicants from a tour operator or travel agency will be considered for this role.
To apply click APPLY NOW, any questions give us a call on 020 8393 9925 and our dedicated team can assist in locating the right opportunity for you.