Czech-speaking Travel Reservations Consultant

Stockport, Greater Manchester
£16,000 pro rata
11 May 2017
11 Jun 2017
Job function
Full Time
Contract Type

We’re seeking Czech-speaking candidates for a fixed-term Travel Reservations Consultant role. Our client are a leading Cheshire-based travel organisation and they’re looking for customer focused candidates with fluency in both Czech and English to join their busy flights team for a 3-month fixed term contract role. Using your Czech and English language skills, you’ll be responsible for handling both inbound and outbound reservations calls, processing the booking enquiries and resolving any enquiries or complaints. Excellent customer service and communication skills are essential for this position and the ideal candidate will also have a keen eye for detail and a positive ‘can-do’ attitude. Previous travel industry experience and proficiency with a GDS would be advantageous but isn’t essential as full training can be provided. In return, our client can offer a pro rata salary of £16k so if you’re interested in finding out more about this 3-month fixed term Czech-speaking Travel Reservations Consultant role, please contact us today for a confidential chat or apply online!

Role of Czech-speaking Travel Reservations Consultant:

  • Handling inbound and outbound reservations calls
  • Dealing with / processing inbound booking enquiries
  • Resolving general enquiries and complaints
  • Offering on-going support and assistance
  • Deliver excellent customer service at all times

Skills required for the role:

  • Fluency in both verbal and written Czech and a good level of English
  • Excellent phone and customer service experience
  • Customer focused with good attention to detail
  • Proficient in Windows-based applications including Microsoft Office
  • Good time management and multi-tasking skills
  • The ability to work under pressure in a diverse market
  • Previous travel industry experience and GDS experience are desirable but not essential

If you’re interested in learning more about this fantastic Czech-speaking Travel Reservations Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

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