Incoming Group Sales Specialist

Location
Greenwich, London, England
Salary
£24000.00 - £26000.00 per annum
Posted
12 May 2017
Closes
09 Jun 2017
Ref
46510
Contact
Nick Smith
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent


Incoming Group Sales Specialist, London, Salary to £26k
We are seeking an incoming group travel specialist for a client that organises bespoke cultural and educational tour programmes. Your primary responsibility will be to increase business from overseas agents and international schools. To do this you will be aware of the main drivers affecting regional travel habits and trends that may affect our clients' needs.
You will ensure that all enquiries, quotations and bookings are administered correctly and efficiently, in-line with company policy and prepare detailed tour itineraries. They are based in a great Greenwich location and offering a salary to £26k

Incoming Group Sales Specialist Responsibilities:
You'll manage your own portfolio of key accounts, ensuring all client requests are responded to effectively and making sure enquiries, quotations and bookings are administrated in line with company procedures.
Work with the Tours General Manager and Director to achieve customer and company targets and KPIs
Work closely with the regional field sales team to maximise cross-department opportunities and brand exposure
Drive and monitor the brand, ensuring that KPIs are exceeded
Monitor and manage brand performance and submit a weekly update to Tours Manager
Work with the Tours Director to ensure effective marketing campaigns
Ensure excellent communication through webinars and skype meetings with clients and the field sales team
Work with the field sales team to explore new business and develop existing business
Cover the 24hr out of hour's telephone as duty manager on a rota basis
Incoming Group Sales Specialist Requirements:
In-depth experience of organising bespoke group travel
Excellent written and verbal communication skills
Experience working with overseas travel agents
Comprehensive knowledge of European cities
Experience of dealing with airlines, hotels and coach suppliers
Experience of working in a fast-paced sales environment
Track record of exceeding targets
Previous experience of leading a team
Experience of working effectively with overseas colleagues through webinars, skype etc
Experience of conducting market research
Strong commercial acumen with the ability to identify opportunities for business growth
Strong team working skills with the ability to motivate people and foster a high performance culture

To be considered please email your CV to nick@candm.co.uk or call Nick on 02073971286

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk