German, Spanish, Italian and French Speaking Group Travel and Operations Consultant

London (Central), London (Greater)
£20k-£25k + benefits
13 May 2017
13 Jun 2017
Job function
Customer Service
Full Time
Contract Type

We are seeking an experienced Group Travel Reservations Consultant to join our clients friendly and busy team due to success and expansion. Our client is a forward thinking and dynamic tour operator that offer various travel services for travellers throughout the UK, Europe and beyond. If you are currently working for a tour operator or a hotel in reservations or reception and seeking career progression and sociable working hours and be rewarded for your hard work, apply today!

Each day will not be the same, duties include:

  • Dealing with group Hotel reservations in various parts of Europe
  • Select the appropriate contracted and none contracted hotels according to sales requirements.
  • Contacting hotels by phone, email, and fax in order to make a reservation.
  • Negotiating rates, and conditions, such as cancellation and payment policies.
  • Dealing with some amendments and cancellations. 
  • Negotiate bookouts, compensations and cancellation charges.

Essential Requirements:

  • Experience within the travel or leisure industry i.e. hotel, reception, leisure reservations, travel agency or tour operator is essential, preferably within Hotel Group Reservations and/or operations
  • Fluency in English (spoken and written) is essential
  • French and/or German is an advantage, plus any other European language or Cantonese 
  • Superb interpersonal and communication skills coupled with professional telephone manner
  • Good sound knowledge of the MS Office Applications
  • Excellent negotiator with broad awareness of company hotels rates and markets
  • Friendly and efficient telephone manner 



  • Career progression
  • Sociable & flexible working hours
  • Onsite luxury leisure facilities
  • Lucrative salary
  • Travel perks
  • Varied job role
  • Opportunity to work for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work within a friendly team of travel professionals. You will not be a number – be part of the family and give your travel career a boost today!


When applying please include a cover letter highlighting why you feel your skills knowledge and experiences suitable for the role. 


To apply click APPLY NOW, any questions give us a call on 0208 393 9925 and our dedicated team can assist in locating the right opportunity for you.

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