Cruise Consultant

London, England
£19000 per annum + Excellent Commission!
15 May 2017
05 Jun 2017
SB - 18839
Sarah Bell
Job function
Full Time
Contract Type
Calling all multilingual sales consultants! Are you an enthusiastic sales consultant who has a knowledge of Cruise sales? Do you thrive when working to targets and are looking to work for an award winning cruise company? Then this is for you!!

The Job:

* Responsible for selling Cruises and related shore side products to customers via inbound and outbound calls
* Utilise web and other lead / inquiry sources to generate sales and grow long-term customer relationships.
* Work directly with consumers to provide a personalised luxury customer service experience.
* Work within the global sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term sales goals in line with company vision and values.


*Manage a high volume sales-focused workload, meet productively goals, and optimise the selling process through pro-active customer contact.
*Meet and exceed sales targets.
*Maximise all opportunities in the process of closing a sale; service existing cruise bookings, and exercise upsell opportunities throughout the life of the customer relationship.
*Deliver excellent customer service to retain repeat business
*Quickly apply new skills and multi-task to achieve peak levels of performance.
*Assist in department sales efforts to move soft sailings and last minute inventory.
*Adhere to all company policies, procedures and business ethics codes.


*Experience of outbound sales calls
* Ambitious , motivated and strongly results orientated
* Proven track record of exceeding sales targets
*Positive attitude , personable and team player
*Proven ability to achieve results and work well under pressure
*Knowledge of Microsoft Office (Outlook, Excel, Word) and CRM tools.
*Knowledge of the following languages; German , Spanish , French or Italian

The Package:
*A basic salary plus excellent commission plus company benefits will be offered to the successful candidate.

If you think you have what it takes to excel in this position then please follow the online instructions. Alternatively please email

**You must have previous call centre sales experience to be considered for this position**

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