Global Account Manager, Corporate Sales

Hammersmith and Fulham, London (Greater)
£29,000 - £32,000
17 May 2017
17 Jun 2017
Job function
Full Time
Contract Type

The jobholder is responsible for the development of account managed clients to deliver revenue targets. The key objective is to drive sales performance through the implementation of the sales dealing strategy across the portfolio, maximising revenue contribution from the global, especially EMEA, market place and successfully managing and developing the sales strategy across all regions.

Duties and Responsibilities

  • Build and maintain strong and effective commercial relationships with the assigned accounts to leverage ANA’s market position and develop revenue and market share
  • Act as a lead global account manager for ANA global corporate contracts while utilising the metal neutrality selling principle with Joint Venture partners
  • Account manage complete sales cycle (identification, acquisition,   negotiation, implementation, development and retention) across all points of sale for a portfolio of global accounts
  • Proactively manage business and strategic requirements shaping and challenging working practises to continually improve performance
  • Brief and coach all sales staff on global account agreements, products and promotions and communicate and update account activity via
  • Work closely across EMEA and global sales teams to ensure a high standard of Account Management and lead new initiatives to develop and enhance our commercial strategy
  • Strong understanding of global business activities for own customer portfolio along with the ability to analyse complex data to determine revenue opportunities for ANA, Joint Venture and Star Alliance partners
  • Maintain knowledge of industry and market place pricing and products
  • Administer and monitor performance through relevant account plans and set account strategy
  • Prepare qualified global account reports for internal & external stakeholders a monthly basis using relevant data sources
  • Participate in client events, conferences and other external events to build industry rapport
  • Maintain appropriate levels of client contact to provide optimum attention to Global Corporate revenue.
  • Ensure that Global account contracts & RFP are prepared and implemented in a timely manner.
  • Provide recommendations to develop commercial strategy and enhance Global Corporate sales.

    Skills & Knowledge

  • University degree
  • Fluent English - written and spoken
  • Experience in airline sales with advanced negotiation techniques
  • Knowledge of Global Account Management and of global RFP handling
  • Able to communicate effectively at all levels
  • Able to analyse, interpret and present statistical information to senior management
  • Strong interpersonal skills with a natural flair for building and retaining relationships
  • Good time management skills with the ability to prioritise own workload to achieve tight deadlines, able to handle multiple projects simultaneously
  • Ability to sell NH’s products and services
  • Able to work independently with proven ability to identify business opportunities
  • Able to work under pressure with confidential data and with a high degree of accuracy
  • Able to think creatively
  • Experience using Prism and/or Sales Force database strongly preferred
  • Excellent knowledge of MS Office
  • Knowledge of 1A GDS desireable


  • 22 days holiday + bank holidays per annum
  • Pension Scheme


  • Travel benefits –  ZED global flight tickets, Interline
  • Bonus payments (non-guaranteed)
  • Meal Allowance
  • Private Medical Insurance
  • Season Ticket Loan

Closing Date 17 June 2017

Please note: Only successful applicants will be contacted

To apply for this role, please click on "Apply Now"

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