Junior Operations Executive

Location
Romford, Essex, England
Salary
£18000.00 - £20000.00 per annum
Posted
01 Jun 2017
Closes
29 Jun 2017
Ref
46707
Contact
Nick Smith
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent


Junior Operations Executive, Romford, Salary to £20k
We are seeking experienced customer focussed operations executives for this expanding long haul operator based in Romford. This role will be working with trade partners on confirming reservations and managing confirmations.

Junior Operations Executive Responsibilities:
Support Trade Partners to make and generate enquiries and bookings as well as answer and operational queries
Liaising with the Contracting, reservations and customer service team for bookings
Collating and sending any relevant documentation
Ability to undergo tasks to quality check and maintain a very high level of accuracy within the team
Working with other team members within the team to help answer queries around bookings, in resort issues and general queries.
Assist with any other areas of sales and operations where required, and when needed

Junior Operations Executive Requirements
Travel industry background in reservations, customer services or admin would be an advantage but not essential
Excellent communication skills (verbal and written)
Passionate about customer service and meeting client needs
Ability to remain calm and composed under pressure
Resourceful, flexible with strong attention to detail
Efficient, organised and proactive
Able to work on own initiative and take ownership for completing tasks
Ability to identify and understand customer needs
Positive professional attitude

Junior Operations Executive Additional Information:
Salary up to £20k
Monday to Friday 9am to 5.30pm

If you are interested in the above role please call Nick on 02073971286 or send your cv to nick@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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