Travel Operations Executive

7 days left

Location
Essex, England
Salary
Market Rate
Posted
05 Jun 2017
Closes
03 Jul 2017
Ref
19050
Contact
Regis Banza
Job function
Operations
Hours
Full Time
Contract Type
Permanent
Are you an experienced Travel professional with knowledge and a passion for long haul travel? My client a well established, reputable Tour Operator needs an Operators Executive with a keen eye for detail to join their team, due to growth of the business. This is a great move for someone who is already working for a Tour Operator or Travel Agency, with previous experience in a similar operations / back office / admin or sales support role. If you are looking for a new challenge and to further your operational experience within a fast growing travel company and be rewarded with a competitive salary, bonus & benefits and great working hours, please apply now!

JOB DESCRIPTION:

*Support Trade Partners and the Sales and Operations team to make and generate enquiries and bookings as well as answer operational queries
*Liaising with the contracting, reservations and customer service team for bookings, queries and in resort issues
*Process enquiries and bookings in house reservations system.
*Collating and sending any relevant documentation to trade partners
*Understanding and working closely with the product team to support extranet partner bookings and queries
*Ability to undergo tasks to quality check and maintain a very high level of accuracy within the team
*Support Trade partners and the Account Manager teams with in resort issues to maintain low level of complaint ratio in line with company strategy
*Answer queries around bookings, in resort issues and general queries.
*Assist with any other areas of sales and operations where required, and when
*Attend occasional trade conferences and overseas travel

EXPERIENCE REQUIRED:

*A good long-haul geographical knowledge
*Experience in dealing with both customers and suppliers Excellent communication skills
*Excellent telephone manner
*Attention to detail
*Able to work on own initiative and take ownership for completing tasks
*Professional attitude

THE PACKAGE:

*This is an excellent opportunity, to join a reputable established Tour Operator. In return for your hard work, my client are offering a competitive salary of £18k - £22k (depending one experience) along with various benefits and familiarisation trip opportunities.

HOURS:
*Monday to Friday; 9-6pm

INTERESTED?
If you are keen to be considered, please follow the instructions to apply, attaching your CV.

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