Assistant Manager - South Birmingham

Solihull, West Midlands, England
£18000 per annum + further progression and bonus
05 Jun 2017
03 Jul 2017
Dave Vaughan
Job function
Full Time
Contract Type
Calling all Assistant Retail Travel Managers! Do you consider yourself a dynamic assistant travel manager? Do you thrive off the challenge of increasing travel sales and getting the best out of your travel consultants? Are you an experienced senior travel consultant looking for the next step in your career? If yes then this is the role for you! A leading independent retail travel agency are looking for an experienced Assistant Retail Travel Manager to work within their retail travel branch. This is a hands on assistant manager role, with a team of experienced Travel Consultants. Although this is initially a maternity role (10-12 months) there is the chance to go permanent with this company as they have a number of stores in the area.

* Assist, lead, motivate and energise your team, identifying training and development needs, along with recognising your individual staff's potential and promoting it.
* Be hands on, taking enquiries from European packages to long-haul tailor-made itineraries
* Set targets in accordance to staffing levels, seasons and trends whilst suggesting ideas and solutions to improve revenue and profit.
* Work with the branch manager to ensure that your branch goes from strength-to-strength, reaching and exceeding targets
* To assist the development of staff
* To keep your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations and preferred suppliers
* Assist the day to day running of the branch in the absence of the branch manager
* Deal with complaints in a calm and diplomatic manner and be able to deal with a wide range of both internal and external customer issues

* Relevant travel management experience or experience as a Senior Travel Consultant
* Strong leadership skills
* Commercial awareness
* Ability to inspire a team
* Excellent level of customer service
* A strong track record in sales.
* Passion for the travel industry

My client offers a very competitive salary in the region of £18k dependent on experience along with additional commission, incentives and bonuses. They also offer additional benefits including discounts and pension, which make it an attractive package. This is a great company to get in with and then progress up the career ladder with.

Please send you CV to or follow the link to apply. For further information please call Dave at Travel Trade Recruitment on 0121 450 9776.

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