Training and Development Manager
Training and Development Manager - A unique opportunity to join a growing travel services company based near Manchester in the newly created role of Training and Development Manager.
Training and Development Manager Responsibilities
You will be responsible for creating the training and development function from scratch, working closely with other managers and subject matter experts to create engaging training material that can be rolled out across the business. A large proportion of the employees are sales staff and customer service which will be key focus areas and as a large proportion of these employees work remotely, experience of creating and delivering webinars or other online training courses is highly desirable. You will also take the lead on company inductions and onboarding the make sure all staff across the business have the sufficient skills to fulfil their roles. As the business is set to grow over the coming years you will be tasked with designing and implementing quality assurance standards to ensure best practice is adhered to at all times.
Training and Development Manager Skills Required
- Extensive training and development experience working with sales and customer service staff in a travel industry environment
- An understanding of dynamic packaging within travel is desirable
- Experience of creating different types of training material that can be used in the classroom environment, on the job and online
- Experienced enough to create and deliver the strategy whilst being hands on with the delivery of training too
- Must be a positive, engaging and driven individual
Training and Development Manager Package
A competitive salary dependent on experience (to be discussed on application)
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Executive Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit http://www.candmexecutive.co.uk/
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