Senior Travel Consultant - Cardiff

Location
Cardiff, Wales
Salary
£18000 - £20000 per annum + Excellent OTE
Posted
12 Jun 2017
Closes
10 Jul 2017
Ref
19092DV9
Contact
Dave Vaughan
Hours
Full Time
Contract Type
Permanent
Are you an experienced Travel Consultant looking for a new challenge in the Cardiff area? Are you enthusiastic and driven to succeed? My client is an expanding award winning specialist company looking to employ a dedicated and hard-working Travel Consultant. You will be required to put your customers first and show a high level of customer service. My client requires an experienced Travel Consultant as they are launching a new brand of their travel agency. The lucky candidate will be working in recently re-furbished offices and earning a competitive salary.

JOB DUTIES:
* Sale of package holiday products, including both dynamically packaged and tour operator products.
* Keep in touch with product developments and gain an expert inside knowledge of local hotels, flights and transfer options
* Involve yourself in destination training and resort visits
* Attract and engaging new clients.
* Manage relationships with an existing loyal customer base
* To make the most of every single genuine 'sales enquiry' received
* Effectively to maximise revenue and profit.
* Ensure the product sold to our clients and the supporting information is to the highest standard.
* Communicate with clients via e-mail and over the phone.
* Demonstrate total commitment to customer service at every stage
* Ensure all clients return home having had a trip which exceeds their expectations
* Continually strive to maintain a strong reputation for repeat business and client recommendations.
* Manage long-standing supplier relations.
* Keep up to date with travel industry regulations and protocol.
* Embrace the companies ski product and become an expert in the options available to clients including lift passes, ski school and equipment hireFull training will be provided if you do not come from a ski background

EXPERIENCE REQUIRED:
* Travel industry professional with ideally 2 years of recent experience
* Strong knowledge of travel agency operations and holiday booking processes
* Both tour operator packages and tailor made products.
* An energetic, can-do attitude with a desire to progress yourself individually as well as the business.
* A fast learner who's happy to take initiative
* Good financial acumen with the ability to manage profit margins and cost control.
* Natural organiser, ability to multi-task with high attention to detail.
* Passionate about customer service.
* Able to work calmly under pressure
* Ideally an understanding of ski product would be beneficial
* The role would be well-suited to an experienced travel agent/consultant and is an excellent opportunity for someone to develop their career and diversify their skill set within a specialist brand.

PACKAGE:
My client is offering a very competitive salary in the region of £18-20k plus an excellent OTE.

TO APPLY:
Please send your CV to dave@traveltraderecruitment.co.uk or follow the link TO APPLLY - For further information please call Dave Vaughan at Travel Trade Recruitment on 0121 450 9776.