Sales & Reservations Manager

Location
London (Central), London (Greater)
Salary
£35k-£38k plus £5k bonus
Posted
14 Jun 2017
Closes
14 Jul 2017
Ref
DT0024
Job function
Management
Hours
Full Time
Contract Type
Permanent

One of the UK’s pioneering adventure holiday companies, is looking for a motivated Sales & Reservations Manager to spearhead its team of travel experts in its call centre

They provide unique holiday experiences to its clients, thanks to the exemplary first-hand destination knowledge of their destination specialists.

The Sales & Reservations Manager will be expected to motivate and manage the sales team, to ensure the department meets its sales and growth targets. This will involve:

  • Hands on support and inspiration
  • Prompt response and closure on any/all sales leads
  • Maximising conversion
  • Mentoring and coaching of staff
  • Data reporting
  • Establishing and monitoring of KPI’s
  • Identifying training needs and planning training sessions

The successful travel candidate will ideally come from a direct sales/call centre supervisor or managerial role, with experience of leading a team, to couple your destination knowledge.

You will also need:

  • Proven sales aptitude
  • Good interpersonal and customer service skills
  • Ability to lead and motivate others
  • The ability to train and coach others
  • First rate written and verbal communication skills
  • Resiliency
  • A love for travel and the travel industry

As well as the opportunity to join and manage a thriving and dynamic team within a travel company, you will work closely with the General Sales Manager, to focus on growth and expansion