Airline Customer Service and Ticketing Agent

Slough, Berkshire, England
£20800 - £27040 per annum + benefits
15 Jun 2017
13 Jul 2017
Harri Goode
Full Time
Contract Type

Airline Customer Service and Ticketing Agent - Required for this well known longhaul airline to work in their reservations and customer services team on a ongoing temporary basis. They are looking for an experienced travel consultant with strong native Amadeus knowledge who can start immediately. They will pay £10-12 per hour + benefits and bonuses.

Airline Customer Service and Ticketing Agent Duties
  • Respond efficiently to both passenger and trade queries
  • Generate revenue with new bookings
  • Amend bookings; date changes , collection of appropriate fees
  • Seating and meal requests
  • Respond / action customer queries and complaints via email and Fax (fax by email)
  • Action medical and special assistance
  • Calculate and process all refunds
  • Reissues - (changes, printing a new tickets)
  • MCOs - Miscellaneous Charges Order

Airline Customer Service and Ticketing Agent Skills Required
  • Travel industry reservations experience is a must
  • Native Amadeus knowledge is a must
  • Able to start immediately

If you are interested in the above role please call Harri on 0207 397 1297 quoting 46748 or send your cv to

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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