Operations Manager - Travel

Sutton, Surrey, England
Market Rate
21 Jun 2017
19 Jul 2017
Lisa Cain-Jones
Job function
Full Time
Contract Type

Operations Manager - Travel

Due to substantial growth this leading destination specialist are looking for an Operations Manager to join their team. After investing heavily in their people and company by improving the office environment and developing new technology there is now the need for additional support within the sales and operations team. Rewarded with a competitive salary and excellent benefits, you will be leading and motivating a team of ten sales and operations team members.

Operations Manager - Features & Responsibilities:

  • Undertaking day to day management of the team to maintain quality standards including staff performance, training needs and staff motivation.
  • Monitoring sales team performance and commission structure
  • Assisting with arranging training educational visits and staff travel
  • Managing the Tour Leader process and ensuring that Tour Leaders are fully prepared to lead groups and provide feedback to them post trip.
  • Attending and representing the company at trade and public exhibitions and open evenings.
  • Assisting with booking enquiries, sales and reservations and providing first point line management support to staff.

Operations Manager - Skills Required:

  • Proven experience in a sales, customer service or operations management role within the travel industry
  • Excellent organisational skills as well as experience of managing multiple work streams
  • Group travel experience would be advantageous
  • Good knowledge of MS Word, Outlook, Excel and PowerPoint.

Operations Manager - Additional Information:

  • Competitive salary, according to experience.

To apply for the role of Operations Manager please email your CV to Lisa@candm.co.uk or call Lisa or Louise on 01737309984

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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