Out of Hours Business travel Consultant

Croydon, Surrey, England
£33280 - £39520 per annum + benefits
22 Jun 2017
20 Jul 2017
Harri Goode
Job function
Fares & Ticketing
Full Time
Contract Type

Out Of Hours Business Travel Consultants - Required for this well known prestigious business travel company. You must have the ability to deliver a high level of service, together with good time management and be able to multi task between GDS systems. This role will require frequent weekends and evening shifts and is a temp to perm position.

Out Of Hours Business Travel Consultant - Duties

  • To act as primary contact for customers by handling all incoming service requests
  • To complete reservations at the point of sale where possible, accurately and efficiently
  • To provide excellent customer service and exceed expectations at all times
  • Ensure the compliance to client and company policy as well as adhere to strict deadlines/service levels
  • Providing a global service to the client by liaising with colleagues in other offices when required

Out Of Hours Business Travel Consultant - Skills Required

  • Ability to deliver excellent Customer Service through professional communication
  • Must have strong GDS skills - Sabre and/or Galileo. Amadeus an advantage
  • Good all round knowledge of airline fares i.e. Iata Fares, Nett Fares, Corporate fares
  • Ability to understand customers requirements whilst still adhering to their travel policy
  • Be a creative thinker and problem solver
  • Be able to work independently and multi task
  • Strong organisational and prioritising skills
  • Excellent time management and ability to work well in a team

Out Of Hours Business Travel Consultant - Additional Info

  • This is a temp to perm job and is an immediate starte
  • The hourly pay rate is from £16hr to £19hr, depending on experience
  • This is an out of office job working evenings and weekend shifts

To apply for this Out Of Hours Business Travel Consultant role please email your CV to harri@candm.co.uk and quote reference 46895. Alternatively please phone Harri on 020 7397 1297 if you have the desired skills for this job.

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We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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