Training & Implementation Manager

Location
Lancashire, England
Salary
Plus compnay benefits
Posted
03 Jul 2017
Closes
02 Aug 2017
Ref
18570
Contact
Lisa Harding
Hours
Full Time
Contract Type
Permanent
A leading provider of online booking tools is seeking a personable Travel Industry Professional, with a background in Corporate or Leisure Travel who has good GDS knowledge to appoint a Training and Implementation Manager. If you have a solid background in travel and are great with both people and systems, this could be the new and exciting role you are looking for! You will fulfil a pivotal role in rolling out and training new clients on the online booking tool. A fantastic career opportunity and salary package awaits the successful candidate!

JOB DESCRIPTION:
-Based from offices in Lancashire, with regular contact with clients across the UK to conduct training and implementation.
-Training on the travel back office software and online booking engine
-Implementing the back office software to customer specifications on site or remotely
-Provide telephone and email support to various versions of our in-house developed Travel Agency back office system
-Raise development logs for issues confirmed as development issues, detailing appropriate steps to recreate the problem
-Give timely responses to customer queries and manage logs that have been passed to other teams

EXPERIENCE REQUIRED:
This opportunity would suit an experienced Business Travel or Tour Operations Consultant, ideally with some supervisory or training and development experience, and experience of online booking tools. You will have a sound knowledge of travel booking and back office systems. You will be personable, a great communicator and organised.

THE PACKAGE:
A competitive salary is on offer, which will be dependent on experience plus benefits and Monday - Friday and a great opportunity to step into a unique and sort after role!

INTERESTED?
Please follow the instructions to apply or contact Lisa for any questions on 0161 9236120. Lisah@traveltraderecruitment.co.uk