Call Centre Manager
A global metasearch business is looking to appoint a Call Centre Manager to lead the call centre teams. You will develop and drive customer experience to ensure consistency of quality and service. This is a hands on role which will focus on changing, shaping and streamlining processes. The successful candidate will have experience in change management and customer experience with a proven ability in improving call centre efficiencies and quality levels.
Due to the high amount of interest that we receive for each of our roles, we unfortunately cannot respond to each application individually. Therefore only successful applicants will be contacted.