Helpdesk Coordinator - French and Spanish Speaking

Location
Southampton, Hampshire, England
Salary
Benefits
Posted
23 Jul 2017
Closes
20 Aug 2017
Ref
47160
Contact
Sarah Merry
Sector
Cruise
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

Help Desk Coordinator - French and Spanish Speaking £Excellent plus Benefits

You will be working for a global travel business within a team who support the internal call centre, assisting with any queries or research needed in helping the booking process go as smoothly and work as efficiently as possible.

Help Desk Coordinator Features:

  • You will be providing assistance to the contact centre and travel partners as well as direct consumers.
  • You will be resolving issues and researching problems, taking ownership of issues
  • Running daily and weekly reports
  • Negotiating solutions to issues


Help Desk Coordinator Skills Required:

  • It is essential that you are fluent in English, French and Spanish
  • You will be used to working in a role over the phone dealing with any escalated queries
  • Ideally you will have worked in the travel industry previously

    Help Desk Coordinator Additional Info:

This business offer terrific benefits including private health care and parking



Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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