CUSTOMER SERVICE EXECUTIVE

Location
Purfleet, Essex, England
Salary
£17000.00 per annum
Posted
25 Jul 2017
Closes
22 Aug 2017
Ref
47200
Contact
Amy McInally
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

Customer Service Executive - This is a nice role working for a leading cruise company based on the Essex/ London boarder. Working within a lovely team dealing with pre- departure customer service. Paying £17k plus benefits.

Customer Service Executive:

- Answer phone calls in an appropriate and sensitive manner and delivering high levels of customer service
- Issuing cruise documentation to passengers, such as ticketing, pre-cruise information, itinerary change letters etc
- Entering passenger information in to our in-house booking system correctly, including making any changes to existing bookings.
- Taking payment from passengers.
- Quoting and Adding Travel Insurance

Customer Service Executive Skills:

- Experience within the travel industry is ESSENTIAL
- Have strong customer service skills
- Must have excellent communication skills
- Highly organised and able to work to deadlines

Additional Information:
- Paying £17K
- Working Mon - Fri 09.00 - 17.30 and 1/5 Sat 09.00 - 17.00
- Based in Essex/London boarder

To apply for this Customer Service Executive please either apply online, email your c.v to amy@candm.co.uk or call Amy on 02073971284 quoting Ref: AG47200

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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