Groups and Tours Manager

Location
Wakefield, West Yorkshire, England
Salary
Market Rate
Posted
23 Aug 2017
Closes
20 Sep 2017
Ref
19364
Contact
Lisa Harding
Job function
Product
Hours
Full Time
Contract Type
Permanent
Do you have a passion for UK and European destinations? Established, reputable, independent Travel company is seeking a Groups and Tours Manager to oversee the creation, booking and fulfilment of quality, bespoke holidays to the group travel market. My client offers tailor-made group holidays to the UK and Europe and pride themselves on their attention to detail and friendly service which has gained them a repeat and loyal client base.

JOB DESCRIPTION:
- Create and price bespoke UK and European holiday itineraries
- Liaise with suppliers including coach companies, hotels, airlines, ferries and visitor attractions
- Retain and expand the existing business and develop new markets
- Liaise with group organisers to ascertain their holiday requirements
- Negotiate rates with hotels, hotel groups, wholesalers and other accommodation providers both in the UK and Europe
- Liaise with customers, face-to-face, over the phone and via e-mail, offering excellent customer service
- Create dream itineraries, that suit client's needs, through to tailor-making itineraries
- Using your exceptional customer service and rapport building skills to convert enquiries into bookings and gain repeat business and referrals
- Produce seasonal brochures and flyers
- Inspect hotels

EXPERIENCE REQUIRED:
We are looking for someone with knowledge or experience of the UK and European holiday market who is , customer focused, preferably with an understanding of the UK coach holiday market and experience dealing with groups. You will be self-motivated and able to work to tight deadlines whilst using your own initiative.

THE PACKAGE:
The successful candidate will receive a competitive salary package that is negotiable and dependent on experience. This is also a fantastic opportunity to put your stamp on an already established niche company, that is keen to grow and develop further.

INTERESTED?
Follow the instruction to apply, ensuring you send your CV. If you have any questions, please contact Lisa at Travel Trade Recruitment on 0161 9236120 or email Lisah@traveltraderecruitment.co.uk


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