Business Travel Consultant

Location
Slough, Berkshire, England
Salary
£27000 per annum
Posted
04 Sep 2017
Closes
02 Oct 2017
Ref
19413:ESA
Contact
Emily Savage
Job function
Sales
Hours
Full Time
Contract Type
Permanent
We are looking for an experience Business Travel Consultant to join a well reputable travel company based in Berkshire. If you have at least 5 year's experience in this role, are Sabre trained and have a knowledge of Nett fares and ticketing then this could be the role for you!

Job Description:

*Provide professional, knowledgeable, accurate service to clients via email and telephone.
*Ensure all requests are handled within Service Level Agreements.
*Take full responsibility for enquiry from initial request to ticket issue and invoicing.
*To ensure full use of technology.
*Compliance with all company processes and procedures including quality control checks.
*Meet Individual goals and objectives as set by Operations Manager.
*Support company goals and objectives as set by Managing Director.
*Demonstrate fare knowledge and expertise.
*Process tickets, amendments, reissues and refunds.
*Ensure complaints are escalated to Team Manager.
*To assist the Travel Team wherever required.

TRAVEL CONSULTANT EXPERIENCE REQUIRED:
*Minimum 5 years travel industry experience.
*Great interpersonal and communication skills.
*Be able to communicate with staff at all levels.
*Ability to work as part of a team and individually.
*Excellent time management and organisational skills.
*Attention to detail.
*Ability to want to learn new processes and products.
*Be able to deliver a high level of customer services at all times.
*Work under pressure.
*
THE PACKAGE:
The successful candidate can expect a competitive basic salary and benefits

INTERESTED?
If you have the relevant experience required for this role and wish to apply for this position, please follow the instructions to apply or email and attach your CV to emily@traveltraderecruitment.co.uk


More jobs like this