Travel Sales Consultant

London, England
£18000 - £26000 per annum
07 Sep 2017
05 Oct 2017
Helen Newton
Job function
Full Time
Contract Type
Travel Sales Consultant
A young , fun and growing Travel Company , is excited to be recruiting for Travel sales Consultants. We are very focused on seeking dynamic and energetic Travel Sales Consultants to join our team, who have a true passion for the world of Travel . The Travel Sales Role is about using imagination , knowledge and flair to create unique and beautifully presented itineraries and memorable holiday experiences . This is not an order taking sales role - we pride ourselves on our knowledge creating itineraries which match our client's needs and expectations.
Job Description
*Answering and responding to all enquiries and brochure requests in a prompt and professional manner , in line with the company business and brand guidelines.
*Creating and producing imaginative itineraries using expert knowledge , attention to detail and creativity.
*Managing a portfolio of personal clients to ensure a high level of customer retention and referral business.
*Contacting (through various methods) all pre-departure clients and returning clients to ensure upsell messages and customer satisfaction levels are met and exceeded throughout the booking journey.
*Managing booking administration from enquiry to return , ensuring prompt and effective delivery of information , documentation and tickets
*Attending shows , exhibitions and events on behalf of the company (this may include weekends)
*Requirement to work weekends on rota basis and (optional) overtime when required
*Working to strict sales targets and KPI's set on a monthly , quarterly and annual basis. These are both individual and team targets.
Experience Required
*At least one year's work experience within the Luxury Travel sector is preferable . If no travel experience , proven sales experience is useful
*Knowledge of least one of our destinations and ideally extensive travel experience
*Outstanding written and verbal communication skills . This role involves face to face , phone , email and instant messenger contact.
*Competency of IT systems such as Word , Excel and Outlook
*Excellent organisational and presentation skills
*Ability to work independently and to multi task and make things happen
*A can do attitude and ability to make things happen
*Smart professional and passionate disposition
*Ideally knowledge or experience of travel CRS and booking systems .
The Package:
*A base salary of £18k - £26k depending on experience , bonus commission based on targets , 20 days annual leave , annual flight ticket incentive , minimum one Fam trip per year , travel insurance cover
*If you would like to apply for the position click APPLY , or email your CV to or call Helen on 0203 887 9444