Application Support Analyst

Location
West London, London, England
Salary
£25000 - £30000 per annum
Posted
12 Sep 2017
Closes
10 Oct 2017
Ref
18938td
Contact
Linda Moyes
Job function
IT
Hours
Full Time
Contract Type
Permanent
Want to fly high in your next career move??
I am keen to speak to any candidates with experience of supporting any reservation systems for tour groups. A good understanding of the processes and features required for operation day to day is essential along with a logical mind-set and good interpersonal skills. This is an exciting opportunity to join a small friendly team central to a growing organization and be part of their future success.


THE JOB:
Our London based team are recruiting for an Application Support Analyst covering our reservation system (Travel Studio). The main duties of this role are to ensure that issues and queries are logged, tracked and resolved with the assistance of system vendors. They will test and analyse bug fixes and new features involving members of the wider business as required. The successful applicant will work within the Business Solutions Team reporting to the head of department.


EXPERIENCE REQUIRED:
*Excellent verbal, written and interpersonal communication skills.
*High attention to detail and ability to resolve issues independently
*Excellent planning, organization and decision-making skills
*Understand and work with changing priorities
*Proactive, receptive to new ideas and adaptable to change
*Critical and analytical thinker who can quickly and systematically analyse the root cause of problems before taking corrective action
*Ability to work effectively in a team and autonomously

PACKAGE:
The starting salary for this Application Support Analyst role is £ 25,000 to £ 30,000
The role is initially planned to work across a 09.00-18.00 or 08.00 - 17.00 Monday to Friday

INTERESTED?
To apply for the Application Support Analyst position
Click 'Apply' to submit your CV.

CONTACT INFORMATION:
This role is being managed by: Linda on 0203 887 9444 linda@traveltraderecruitment.co.uk
PLEASE NOTE:
Due to the volume of applicants received, only suitable candidates will be contacted.