Reservations Administrator

Recruiter
Location
London (Greater)
Salary
£20k per year + Pension, Fam trips, travel
Posted
12 Sep 2017
Closes
10 Oct 2017
Ref
TY22890
Contact
Tony Yerasimou
Job function
Operations
Hours
Full Time
Contract Type
Permanent

Reservations Administrator

To £21,500

Central London

My client, a leading luxury travel tour operator is seeking to employ a Reservations Administrator to join their busy operations team.

The reservations administration department is responsible for processing client booking and dispatching pre and post tour documentation within required deadlines and high levels of accuracy.

Previous travel industry experience in a similar role is required or a graduate with a keen intested in travel will be considered

Reservations Administrator Responsibilities:


Processing booking forms
Checking and sending out confirmation and revised invoices
Processing of incoming client mail eg insurance details, doctor’s letters and fitness forms

Preparation and dispatch of:

Final Documents

Operational Changes

Flight Schedule Change Letters

Flight Confirmation Letters

Checking of flight e-tickets
Ordering and maintenance of Visa packs

Reservations Administrator Experience Required:

Min of 1 years travel industry experience in a similar role or a graduate with a keen interest in travel

Superb, patient telephone manner with an ability to empathise and relate to the client, seeing things from their perspective

GCSE passes (or equivalent) in English & Maths are essential

Strong ability to multitask

Level of spoken and written English equivalent to that of a native English speaker is essential

Accuracy and working to deadlines are fundamental to the role.

Excellent oral and written communication skills

Reservations Administrator Salary and Benefits

Base salary to £21,500

Monday to Friday

22 days holidays + bank holidays

Pension

To apply for this Reservations Administrator role, please email your CV to tony@newfrontiers.co.uk or call me on 0207 812 3820 for further details on the role and company.