Spanish Speaking Airline Reservations Agent

Location
City of London, London, England
Salary
£18500.00 per annum
Posted
21 Sep 2017
Closes
17 Oct 2017
Ref
47812
Contact
Nick Smith
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent


Spanish Speaking Airline Reservations Agent, London, Salary to £18.5k plus travel benefits
This is a fantastic role to enter the aviation industry in reservations for a major carrier. They are seeking friendly and motivated customer service agents who speak fluent Spanish and English, not airline experience required. Salary to £18500 and shift work is required but there are great travel benefits!

Spanish Speaking Airline Reservations Agent Responsibilities:
To provide excellent customer service to passengers and provide reservations
Handle reservations and bookings for flights, hotels, railways
Ticketing, issuing, reissuing tickets and refunds
Operate the internal systems to maintain accurate and up-to-date records
Call customers in case of irregular operations (cancellations of flights, delays, major strikes etc.)
Carry out other duties as instructed by Supervisor/Manager

Spanish Speaking Airline Reservations Agent Requirements:
Mother tongue/fluent Spanish and fluent English
Professional verbal and written communication skills
Proficient in computer skills
Team player
Time management skills
Ability to work under pressure
Attention to detail
Maintain confidentiality

Additional Information:
Flexible and able to work shifts, including weekends according to roster. Times may vary.
Discounted travel
Company offer 50% contribution to Private Medical Insurance
24 days for the first year plus public holidays
Annual bonus after probation
Company loan is available to help with commuting i.e. season ticket loans/Car Insurance/Car Tax

Please apply online to nick@candm.co.uk outlining your suitability or call Nick on 02073971286.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk