German Speaking Customer Service Agent

London, England
£22000.00 - £24000.00 per annum
21 Sep 2017
19 Oct 2017
Nick Smith
Job function
Customer Service
Full Time
Contract Type

German Speaking Customer Service Agent, London, Salary to £24k
We are seeking an experienced German Speaking Customer Service Agent to join this Central London online travel company to manage client enquiries and confirm reservations as they come through the website. You will be responsible for dealing all relevant inquiries from customers and accurately managing with suppliers. This would suit a travel consultant or operations executive who is seeking a non sales role. They are offering a salary up to £24k and this role will involve some weekends.

German Speaking Customer Service Agent Responsibilities:
Confirming customers bookings and booking travel arrangements with suppliers
Administration of bookings for all destinations
Preparing relevant reservations documentation
Loading hotel and supplier contracts and other onto the reservations system accurately
Production of accurate itineraries and reservations confirmation details for travel plans
Replying to various types of correspondence
Answer pre and post-sale queries from customers by phone and email.

German Speaking Customer Service Agent Requirements:
Excellent written and spoken German and English is essential
Experience dealing directly with travel clients
Tour operator experience
Strong product knowledge
Experience using MS Office products, Outlook, Excel etc.
A team player, with a can-do attitude and excellent attention to details

If you are keen to apply please do so or email your CV to Please call Nick at C&M on 02073971286 if you have and questions.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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