Operations & Ticketing Consultant

Essex, England
Market Rate
22 Sep 2017
20 Oct 2017
Regis Banza
Job function
Fares & Ticketing
Full Time
Contract Type
Do you have a minimum of 1 years current ticketing experience with a GDS (ideally Galileo)? Do you have a flair for fares? Do you want to work for an established tour operator and progress your ticketing experience? If so, please read on!

This is a fantastic opportunity for a Ticketing Consultant with a solid understanding of ticketing to join a reputable tailor made, tour operator based in Essex and progress your fares & ticketing career.You will be responsible for co-ordinating and fulfilling all ticketing requirements in a timely manner, fundamental to the smooth running of the operations department. My client has been established in the travel industry for years and has built their reputation on excellent service and being able to offer good quality travel options.

Duties include:
*Manually issuing tickets using CRS/GDS.
*Issuing published and NETT fares
*Accurately reissue all tickets and ensure that these are completed within agreed timescales
*Checking airline contracts to ensure tickets are issued in line with the agreed contract
*Contacting airlines to deal with fare queries
*You will offer excellent customer service at all times and help resolve any queries

Skills Required:
*Minimum 1 years' experience of booking worldwide travel using GDS.
*Proven experience of issuing, re-issuing and performing re-calculations of international and domestic airlines.
*Experience of working for a specialist tour operator in a similar role.
*Sound organisation skills and flexibility, with experience of managing multiple work streams.
*Excellent English communication skills (written and verbal).
*Well organised and able to work to deadlines.

The Package:
My client are offering:
*A salary range of £21,000 to £23,000 per annum subject to experience
*28 days paid holiday, increasing to up 33 days for long service
*Private Medical Insurance
*Workplace Pension
*Free lunch
*Holiday Concessions, Fam Trips, Incentives and Team Nights Out.

Working Monday - Saturday 40 hours per week (with a day off in lieu) based in our Essex Office with the option of flexible/homeworking included dependant on experience, where appropriate.

If you feel you meet the specific job requirements and would like to be considered please click on 'Apply' and attach an up to date copy of your CV.

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