Customer Services Agent
CALLING ALL TRAVEL AGENTS, TOUR OPERATOR SALES OR ADMIN CONSULTANTS, RETAIL TRAVEL STAFF, TRAVEL RESERVATIONS SALES OR ADMINISTRATORS LOOKING TO MOVE IN TO A CUSTOMER FOCUSED TRAVEL ROLE FOR AN EXPANDING TRAVEL COMPANY BASED IN CHESHIRE!!
This is a unique opportunity for a Travel consultant or someone with dynamic packaging experience or tour operator reservations experience having sold or administered travel tour operator holidays to Europe and Cruise holidays to work in a friendly environment in a customer service role, giving excellent service from a post sales angle.
ARE YOU A TRAVEL SALES CONSULTANT - FED UP WITH WORKING TO TARGETS YOU CAN'T MEET OR AN EXPERIENCED TRAVEL CONSULTANT WANTING TO SPEND MORE TIME GIVING THAT EXCELLENT SERVICE YOU ONCE DID WHEN IT WASN'T ALL JUST ABOUT SEAT FILLING?
THEN WE WANT TO HEAR FROM YOU!!
We are seeking Customer Service Sales Support Consultants, with strong administration and customer service skills to work with attention to detail in a fast paced, expanding Travel environment. paying £16,000 to £18,000 a year, (basic) working Monday to Saturday (rota day off during the week) and between 08.30am - 6pm on a small shift pattern between these times.
This travel consultant service position will suit someone coming from a travel agency, as a Travel consultant or tour operator as a Reservations consultant - who has done tailormade or dynamic packaging, having an interest or experience in Cruise too is an advantage - who is wanting to make the crossover to a more service lead position. Alternatively, someone who has already worked in this type of role, as a Travel customer service advisor, travel administrator or Travel sales support
Essential skills for the role:
Excellent customer service skills
Experience using Travelcat, Viewdata or a dynamic packaging or tailormade systems
Enjoy working through customer queries, giving advice, upselling additional extras and excellent attention to detail, dealing with special requests, tickets and holiday documentations - checking for errors and rectifying.
We are seeking people with a can-do attitude who really want to make a difference and be a person recognised within a Travel company that is growing from strength to strength to grow with the company. This is a great company to get your foot in the door with if you are seeking progression in your future travel career!
If you would like to apply for the role of customer service sales support advisor then email your CV to firstname.lastname@example.org immediately and call Kelly or Helen on 0161 238 4490 quoting: REF:47755
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk