OPERATIONS AND CUSTOMER SERVICE EXECUTIVE

Location
West London, London, England
Salary
£22000.00 - £25000.00 per annum + benefits
Posted
28 Sep 2017
Closes
26 Oct 2017
Ref
47837
Contact
Harri Goode
Job function
Fares & Ticketing
Hours
Full Time
Contract Type
Contract

Operations and customer services executive - Required this this upmarket tour operation based in South West London. They are looking for an experience operations person from the travel industry with GDS knowledge, ideally Amadeus. They will pay up to £25,000 + benefits for the successful candidate.

Operations and customer services executives duties

  • To action all booking confirmations and amendments including hotel, transfer and flight requests
  • To check and send booking invoices to agents and direct clients
  • Liaison with overseas Ground Handlers regarding any pre and post queries
  • Post booking support to Travel Agents & direct clients via phone and email
  • To collate and check all final travel documentation and itineraries for dispatch
  • Pack and post any dispatch / documentation on a daily basis
  • Check and action hotel availability and closeouts
  • To process incoming payments via credit/debit cards
  • Daily dispatch of brochure requests with company letter


Operations and customer executives skills required

  • Travel industry experience is a must in operations or customer services
  • Ideally Amadeus knowledge but they will cross train from another GDS
  • Attention to detail
  • Work well under pressure and meet deadlines


If you are interested in the above role please call Amy on 0207 397 1297 quoting or send your CV to Harri@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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