Customer relations advisor

Location
London, England
Salary
£25000.00 - £35000.00 per annum
Posted
28 Sep 2017
Closes
26 Oct 2017
Ref
47881
Contact
Duncan Tingle
Job function
Sales
Hours
Full Time
Contract Type
Permanent


Customer relations adviser - Required for this lovely niche tour operator based in North West London. They are looking for an experience customer relations advisor from the travel industry, ideally with a tour operator background and knowledge of the Abta code of conduct. They are happy to look at full time or part time hours and will pay between £25,000 to £35,000 + benefits.

Customer relations advisers duties
-Dealing with all customer relations issues once the passengers return by email, phone and letter
-Investigate all complaints speaking to the passenger and supplier
-Agree compensation when appropriate
-In less busy times help with marketing and product

Customer relations advisers skills required
-Customer relations experience within the travel industry is a must
-Experience working for a niche tour operator ideally
-Knowledge of the ABTA code of conduct

If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT47881 or send your cv to duncan@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk