Business travel -Online fulfillment
Business travel online fulfillment consultant - Required for this expanding TMC based in the city. They are looking for a business travel consultant with Sabre knowledge and strong ticketing experience to support the customers with online bookings, ticketing issues and be a general helpdesk. They will pay between £28,000 to £32,000 + benefits.
Business travel online fulfillment consultant duties
-Correct errors received from the online booking tool, to ensure a seamless reservation process for clients using Sabre
-Utilize Global Distribution System (GDS), Sabre, for ticketing fulfillment functions i.e.; exchanges, refunds, queue sorting, and other travel management tasks as needed
-Assist with Focus/Advantage ticketing, The companies Private Fares and fare calculations, markups and invoicing to ensure successful integration of Net Fare program throughout booking process
-Attend all required trainings on all supported products. Offer guidance to Team Leads on items that agents may need further training.
-Educate and ensure team training and support on Net Fare program and ticketing process
-Ensure that client travel policies are consistently followed and documented
-Assisting corporate client teams with tasks including but not limited to small groups, hotel upgrades for VIP clients, verifying information accuracy on client reports, and faxing/emailing invoices as requested
-Provide best in class customer service that exceeds clients' expectations.
Business travel online fulfillment consultant skills required
-Previous experience working within a travel management company
-Consistent demonstration and application of best practices within the Travel industry.
-Strong Sabre knowledge
-Strong communication skills
-Ability to work both autonomously and within a team.
-Ability to multi-task, pro-actively resolve problems independently, and work well under pressure
If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT47463 or send your cv to email@example.com
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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk