Travel Admin Executive (Post-bookings)

Essex, England
Market Rate
02 Nov 2017
30 Nov 2017
Regis Banza
Job function
Full Time
Contract Type
Are you an experienced Travel professional with knowledge and a passion for long haul travel? My client, a tailor-made tour operator based in Essex needs an Sales Support / Aftersales Executive with strong travel administration experience and a keen eye for detail to join their team, due to growth of the business. This is a great move for someone who is already working within the travel industry with previous experience in a similar operations / back office / admin or sales support role. If you are looking for a new challenge and to further your operational experience within a fast growing luxury travel company and be rewarded with a competitive salary, benefits and great working hours, please apply now!

Job Responsibilities:

* Managing requests for amendments and add ons to existing bookings
* Responsible for the accurate and timely preparation and production of final travel documents, final itineraries, Travel vouchers, E-tickets and destination information
* Ensure bookings for all services are in place and correct
* Check and issue booking confirmation documentation
* Providing administrative support to the sales team
* Be proactive, with the foresight to think ahead for our clients anticipating their needs
* Be acutely aware of the need to pay extra attention to the finer details of a booking
* Consistently support in the delivery of revenue and profit targets
* Deliver exceptional customer care through genuine relationship management and your desire to exceed clients' needs

Skills Required:

* Travel industry experience
* Administration background
* Excellent attention to detail and accuracy
* Organised and methodical
* Good knowledge of CRS/GDS
* Able to work as part of a small team
* Ability to organise and prioritise work
* Work within strict time-lines and meet deadlines
* Willingness to support other team members
* Happy to get involved in a wide range of tasks

Hours of work:

·40 hours per week,
·Monday - Friday 9am - 5.30pm
·Saturday 9am - 5pm
·One Saturday in 3 with a day off in the week for the Saturdays worked


The successful candidate can expect a basic salary of £20,000 - £22,000 per annum (DOE), Plus 5% commission on additional sales on meeting KPI's with a realistic OTE including commission of £25,000 per annum. This is an opportunity for personal and professional development.


Fantastic company benefits inlcuding;

·28 days paid holiday (including bank holidays) increasing to 33 days for long service
·Excellent Training
·Private Medical Insurance
·Workplace Pension
·Discounts for your own holidays
·Free Lunch
·Fam trips
·Incentives and Team nights out
·Corporate Gym Membership scheme


To apply for this position please click 'APPLY' or email

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