Travel Operations Executive

Recruiter
Location
London (Greater)
Salary
£19k - 21k per year + Benefits
Posted
06 Nov 2017
Closes
04 Dec 2017
Ref
TY22957
Contact
Tony Yerasimou
Job function
Operations
Hours
Full Time
Contract Type
Permanent

Travel Operations Executive

North West London

£19,000 rising to £21,000 after probation

My client, a leading worldwide online travel company is seeking a travel operations Executive to join their Operations team.

The Travel Operations Executive will support and assist in the daily running of the Operations department ensuring the after sales and customer service continues to satisfy the clients experience with the company.

Travel Operations Executive Duties and Responsibilities:

Opening the daily post delivered into the Operations Department.

All invoices to be checked against the booking, ensuring the spelling of clients’ names, departure dates and where applicable; resorts, board basis and number of nights are all correct.

All Tour Operator invoices to be processed, attached into the correct bookings and/or entered into the correct spreadsheets for Accounts.

All tickets are to be checked against the booking, ensuring the spelling of clients’ names, departure dates and where applicable; resorts, board basis and number of nights are all correct.

Any post not relating to Operations to be passed to the correct person/department.

All tickets to be filed away into the correct booking.

To answer the telephone and/or meet with our clients using a professional and polite manner at all times.

To check all bookings made in other Tour Operators’ and/or Airline booking systems.

Travel Operations Executive Experience Required:

Previous operations or administration experience within the travel industry

Ability to work under pressure and to deadlines, prioritise and co-ordinate tasks

Ability to persuade and negotiate

Effective communication skills both written and verbal

Strong customer service ability

Travel Operations Executive Salary and Benefits;

Base salary of £19,000 rising to £21,000 after probation

20 days holidays

Discounted Holidays

Pension

To apply for this Travel Operations Executive role, please call Tony on 0207 812 3820 or email your CV to tony@newfrontiers.co.uk

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