Call Centre Manager – Asia Pacific
Kognitiv facilitates beneficial trading relationships by directly connecting consumer audiences – via brands, corporations and associations – with the owners of travel assets. Kognitiv clients aspire to gain control over distribution and crucial consumer and market data to increased return on assets and to create tangible and meaningful value for their best consumers.
We are an entrepreneurial company with significant growth ahead of us and looking for outstanding people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team.
We are looking for an inspiring and experienced Travel Industry Call Centre Sales Manager to lead daily operations for our new rapidly evolving call centre. You will initially be responsible to open and implement call centres across Hong Kong and other countries around APAC as we grow including hiring of teams, setting up processes and operationalising our service.
Driving a rapidly growing team you will be a hands-on manager and great communicator who is motivated by success and believes in the power of driving your people to deliver sales results and customer service excellence. Your will be motivated by a fast paced environment, delivering on your objectives and KPIs.
Your previous success and experience in leading travel call centres is key and you must have a knowledge of IATA flights and ticketing and working across APAC countries and their travel legislation. You will be fluent in English and Cantonese with proficiency in Mandarin and are flexible in approach for the global nature of our business.
If this excites you, please click on "Apply Now" to apply or find out more about this position. Please provide your resume, current compensation information and current location.
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