Regent Seven Seas Cruises Regional Sales Executive - South and Midlands
Our people are truly what makes us stand out from the crowd! The success of our company is simply down to its hard working and passionate team members. In our UK based Southampton office; Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas continue to go from strength to strength with proven success.
As the company continues to grow we look for like minded individuals to join our team, who share our appetite for success and enjoy working in a fun environment. Team members are rewarded well for their efforts with competitive salaries and benefits.
Celebrating its 25th anniversary in 2017, Regent Seven Seas Cruises offers the industry’s most inclusive luxury experience aboard its all-suite fleet. A voyage with Regent Seven Seas Cruises includes all-suite accommodations, round-trip domestic air and business-class air on intercontinental flights from U.S. and Canada, highly personalized service, exquisite cuisine, fine wines and spirits, unlimited internet access, sightseeing excursions in every port, gratuities, ground transfers and a pre-cruise hotel package for guests staying in concierge-level suites and higher. www.rssc.com
Plan and execute business strategy for all designated accounts to exceed revenue targets taking into account all distribution channels and Luxury database opportunities. Also to increase frequency and face to face contact within key agencies within the southern region.
Secure website presence, Press opportunities, DM mailings, EDM mailings, brochure racking for the products and brochures available.
Monitor cost of acquisition of agents to ensure monies are invested appropriately targeting wealthy demographics utilizing the ‘quality not quantity’ approach.
Finding innovative solutions for individual focus sailings to maximize yields and berthing occupancy
Qualified account management visits to maximize the Regent knowledge, opportunities and revenues from accounts
Grow Business with new distribution opportunities
Maximise commercial agreements to leverage additional activity.
Maintain forward planning call cycles and achieving cost efficiencies for T&E budget
Deliver opportunities to the events and training manager for consumer events. Clientele must be selected appropriately to enhance personal contact with each guest at events.
Educating both the agency and their clientele of the USP’s of Regent for both immediate sales and the long term gain.
Participate in National Cruise shows for direct sales and education opportunities.
Laying solid business foundations for the new capacity increases as they arrive.
Influence multi-faceted sales channels including (but not limited to) retail, call center, homeworkers.
Grow new distribution channels/agents within their geographical area with the help of business development exec’s to fulfill new to regent guest requirements.
Attend trade shows, Consumer events and agency events working closely with the training and events manager
Utilize sales initiatives such as Marketing Group Programs,
Management of co-op marketing budgets for accounts.
Use CRM tools (salesforce) to record sales activities and monitor agency performance
Communicate and interpret commercial information to affect future business plans and performance.
Constantly train accounts on RSSC customer and business benefits.
Encourage agents to take online training programs
Be available for weekend work ie cruise shows, ship visits, fam trips, conferences.
Update and maintain regional agency database and contacts
Capture information relevant to understanding agency’s business
Share best sales practice throughout the team to maximize efficiencies.
Suggest/deliver new commercial strategies to Key account manager/Head of Sales.
Share competitor analysis with the team regularly
Work with Field Sales, Head of UK sales and Cruise Reservations to implement sales & service solutions
Work with Marketing to suggest tools and processes to benefit entire organization
Day to day administration including expenses, budgets, reports etc
Adhere to corporate policy and direction
Job Specific Knowledge, Skills & Behaviors Required:
Customer focused, excellent communicator, presenter and listener
Strong product and destination knowledge
Confident presence and ability to communicate effectively
Working knowledge of MS Office applications, including Power Point, Excel, Word
Ability to multi-task in a fast-paced environment
Able to work collaboratively and autonomously
Able to build and grow relationships
Demonstrates resilience and flexibility to business needs
Honest and consistent
Experience and Education:
Educated to degree level
Ideally at least two years field sales experience.
We offer a diverse, exciting and international working environment and are looking to strengthen our team from the earliest possible date, so if you believe you meet our profile and are what we are looking for, then please send your cv and covering letter to Regent Seven Seas Cruises Head of Sales, by clicking on the "apply now" button.
Short listed candidates will be contacted within 30 days of their application being received.