Operations Executive MICE

Location
West London, London, England
Salary
£25000 - £30000 per annum
Posted
14 Nov 2017
Closes
21 Nov 2017
Ref
19758
Contact
Michael Ruggiero
Job function
Operations
Hours
Full Time
Contract Type
Permanent
This very successful incoming travel company are seeking an experienced MICE operations executive to join their busy team in West London.

This position would be ideal for someone with demonstrable experience within the incoming MICE/incentives market who ideally speaks French.

Primary tasks

*Create and manage complex offers to agents based on requests coming in via email.
*Do research on destinations/suppliers/services as part of creating offers.
*Perform event planning together with suppliers and agents.
*Negotiate supplier contracts for hotels, transport and activities.
*Handle requests, bookings, confirmations and documents through the back-office system.
*Manage contracts in the back-office system
*On tour support during office hours and part of an emergency service rota outside of hours.
*Execute events/on site support on location across Europe.
*Manage receipts from agents and liaise with accounts department.
*Approve purchase invoices and liaise with accounts department.

Secondary tasks

*Sales - take part in exhibitions and make sales calls.
*Assist with data entry tasks e.g. maintenance of Agent and Supplier records.

Skills
*English - spoken and written needs to be good and effortless.
*French - spoken and written needs to be good and effortless. This is not a requirement but desirable. Clientele will be French speaking.
*IT - very important that you are comfortable with MS Office and a quick study on back office systems and other travel trade systems.
*Two to three years of experience from travel operations with an incoming tour operator is required.

If you have the necessary experience and knowledge please submit your CV by applying online.