Out of Hours Business Travel Consultant - Entertainment
My client is seeking an OOH Business Travel Consultant to join their out of hours (OOH) team. You will be dealing with various entertainment & media clients corporate travel arrangements. This role is not only to organise last minute or urgent travel arrangements as the OOH service provided is seen more an extension of the office hours team.
Job Function of an Out Of Hours Business Travel Consultant (OOH)
Answering calls and emails from clients in a polite, efficient and professional mannerOffering expert advice in all aspects of travelMaintain the outstanding level of customer service provided by the ‘day’ teamTo issue, re-issue and perform re-calculations of international and domestic airfaresSourcing the best and most cost effective worldwide routes booking all flights, rail, hotel and all ground productCreation and provision of traveler tracking reports for communication to clients in the event of major event
Skills Required for an Out Of Hours Business Travel Consultant (OOH)
Proficiency on a major GDS preferably SabreYou will ideally have worked on an entertainment or media account previouslyMUST have worked in an out of hours role before Fares & Ticketing Level 1 & 2 (or equivalent experience) essentialPossess good geographical and product knowledge of destinations and airlines
YOU MUST BE HAPPY TO WORK OUT OF HOURS (WEEKENDS, AFTER/BEFORE STANDARD WORKING HOURS, BANK HOLIDAYS