Store Manager

London, England
£28000 - £32000 per annum
16 Nov 2017
14 Dec 2017
Helen Newton
Full Time
Contract Type
Store Manager
Exciting position available for an experienced Store Manager to lead a team of 10 in a Flagship Store. You'll drive sales targets through support and setting targets. Store appearance is most important in customer engagement and you will be accountable for creating an environment where people want to work, and customers want to shop from.
Job Details
*Coach your team to ensure consistent achievement of monthly targets.
*Maximise revenue by meeting or exceeding customer needs and expectations on a daily basis.
*Develop your team through regular reviews, performance decisions
*Maintain a good working relationship with preferred supplies and arrange in store training to continually improve product knowledge.
*Design a strong local marketing plan to be implemented and reviewed regularly.
*Understand the local business environment and have a plan in place detailing store strategy that gives us the competitive edge and assists with faster growth
*Identifying where local and potential customers are based and build contact with the different target groups and track results
*Manage and mentor new starters to help them settle into store and understand expectations
*Ensure that staff turnover is consistent with regional average. Ensuring new starters are trained completely and supported in achieving their set targets.
*Be accountable for customer complaints, handling them in a professional and efficient manner seeking a quick resolution.
*Manage store administration and accounting processes by demonstrating high levels of accuracy.
*Co-ordinate daily motivational buzz meetings and have clear daily, weekly and monthly plans in place for yourself and your team for reaching targets and delivering outstanding service. Creating an awareness of expectations for the day
Skills Required
*Minimum of 2 years in a Travel Industry Management Position
*Proven ability to motivate and retain a sales team and produce results
*High level of self-awareness
*Ability to coach and develop people
*Demonstrated ability to problem solve and resolve conflict
*High degree of communication skills both written and verbal
*Ability to self-motivate, take responsibility of actions to drive results.
The Package
*A generous starting salary plus bonus DOE
*If you would like to apply for the position please click APPLY or email your CV to or call Helen on 02038879444