Ski Specialist Travel Consultant - Southampton

Southampton, Hampshire, England
DOE & uncapped commission!
23 Nov 2017
21 Dec 2017
Claire Muge
Job function
Full Time
Contract Type
We are seeking you if you love Skiing! Have you skied extensively at different destinations, or even worked in Ski Resorts around Europe? Do you Courchevel from your Val D'sere?! We have an excellent opportunity to put your knowledge and passion to good use, putting together ski itineraries and selling to earn excellent commission, in a fun environment for an established Ski Specialist Tour Operator in Southampton. We have an opportunity Ski Travel Consultant, for a contract/seasonal position and also permanent position. This leading ski operator, with 30 years' experience organising tailor made trips for groups and individuals across 8 European countries, is an excellent place to make your passion, your career!

* Drive sales on all ski holidays and holiday extras, to European Ski Destinations for individuals and groups
* Work to sales targets to ensure maximum sales revenue and margins
* Handle incoming enquiries through telephone calls, emails and chat to assist customers in choosing and booking holidays
* Support agent partners to maximize their sales
* Identify customer needs and pro-actively sell additional services e.g. lift passes & ski hire
* Pro-actively use product knowledge to support switch-selling techniques and maximise enquiry conversion rates
* Use internal computer packages to make reservations, administer bookings/queries, make amendments, or reply to customer correspondence
* Complete booking administration related to customers' holidays, in line with Company and ABTA guidelines and timescales
* Develop and maintain positive working relationships with the Operations team and the Overseas team, to ensure strong and consistent teamwork
* Represent the Company at key marketing events e.g. ski shows

You will have an excellent knowledge of European Ski Resorts, having holidayed or worked at a number of different European Ski Resorts on numerous occasions. You will have solid customer service skills and experience of, or a flair for sales.

* Competitive basic salary + uncapped OTE
* Commission will be made from very first sale
* Comprehensive training
* Working in a fun, fast paced environment where you get to talk about skiing and boarding all day!!
* Opportunity to visit the resorts we feature
* Free car parking
Please note there is a seasonal role starting October 2017 until February / March 2018 and also a longer term opportunity.

If you have the relevant experience required for this role and wish to apply for this position, please follow the instructions to apply attaching your CV or contact Claire on 01293 850647

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