Administration Consultant

Location
London (Greater)
Salary
£21,500 + Benefits
Posted
28 Nov 2017
Closes
28 Dec 2017
Ref
TW CMADMIN
Job function
Administration
Hours
Full Time
Contract Type
Permanent

The Company:

The company has been named the Caribbean's Leading Hotel Brand at the World Travel Awards for 18 years in a row, with their standard of romantic beach holidays. They are located throughout the Caribbean including Jamaica, The Bahamas, Grenada, Barbados, Antigua and Saint Lucia.

Role Purpose:

Administration Executives are responsible for amending existing reservations, schedule changes and holiday re-protections as well as general office duties, ensuring that all back office administrative tasks are carried out efficiently and effectively.

Key accountabilities & responsibilities:

  • Maintaining the cancellation spreadsheet
  • Dealing with outgoing post as appropriate
  • Providing assistance with SSG where necessary according to seasonal demand
  • Sending out customer confirmations
  • Despatching tickets and accommodation vouchers
  • Receiving, checking and forwarding on clients Butler forms to the resorts.
  • Handling airline schedule changes including contacting the client and updating Galileo and I Sell to reflect the new holiday details
  • Amending and upgrading flights and hotels as requested by the client
  • Re-protecting clients holidays when there is a resort closure or Hurricane
  • Assisting the Weddings department with paperwork
  • Take on any other responsibilities or tasks that are within the scope of an administrator, whenever reasonably instructed to do so

Knowledge & Skills Requirement

  • Excellent literacy and numeracy skills
  • Good working knowledge of Microsoft office packages
  • Professional telephone manner
  • A willing and flexible approach to work duties
  • Able to work effectively as part of a team
  • GDS knowledge preferably Galileo

Apply for Administration Consultant

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Travelweekly.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.