Adventure Travel Sales Consultant

Location
London, England
Salary
Market Rate
Posted
29 Nov 2017
Closes
27 Dec 2017
Ref
RBA19700
Contact
Regis Banza
Job function
Sales
Hours
Full Time
Contract Type
Permanent
If you have been bitten by the wanderlust bug, travelled extensively and love to put on your backpack and explore, then now is the time to turn that passion into helping others plan and organise their adventures by using your expert knowledge and making their dreams come true!

My client is a specialist adventure tour operator in the heart of London, specialises in culture, backpacking, group, safari and activity tours. As a Travel Sales Consultant you will be responsible for reaching monthly sales targets whilst driving exceptional customer service. You must be motivated by sales targets and have extensive geographical knowledge.

If you are looking to take the next step in your Travel & Tourism career or kick start your career in the travel industry, please apply now including a copy of your detailed travel profile!

Job Description:

*Reach monthly sales targets while driving exceptional customer service
*Connect with our prospective travellers both over the phone and via email
*Ask the right questions to ascertain the needs of each unique traveller
*Recommend and sell the right trip for the traveller based on their needs including any extra services that may enhance their experience.
*Ensure the use of correct booking processes and procedures to minimise risk and reduce error rates
*Work with both speed and efficiency while consistently displaying compassion and care in every interaction
*Handle any booking issues calmly and with empathy
*Act at all times with the purpose of providing a life changing experience

Skills and Experience Required:

*Minimum 1 year front-line sales experience, motivated by revenue targets and service KPIs
*Extensive geographical knowledge & a love of sales and travel
*Experience using a GDS system, preferably Amadeus, is desirable but not essential
*Superior selling skills & exceptional customer service skills are required
*Excellent verbal & written communication skills
*Excellent verbal and written communication skills
*Problem solving/complaint resolution skills
*Flexible and energetic, with the ability to work independently as well as in a team environment
*Ability to work varying shifts and weekends as required
*Ability to navigate and use a variety of computer systems confidently with speed and efficiency


Salary and Benefits:
*The successful candidate can expect a fantastic basic salary of £20,500, plus commission, excellent educational trips, personal development and growth.

Hours:
*The successful candidate must be flexible to work shifts and weekends on a rotational basis.

8am - 7pm (3 shifts within this - 8-4.30/9.30-6/10.30-7)
Usually 2 weekend days a month either 8-4.30 or 10-6
Usually just a 5 day working week

INTERESTED:

If you meet the specific person/experience requirements please click 'Apply' and follow the instructions.

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