German Speaking Group Operations Consultant

Harrow, Middlesex, England
£19000 - £24000 per annum + excellent company benefits
06 Dec 2017
13 Dec 2017
Michael Ruggiero
Job function
Full Time
Contract Type
Hallo! Are you a fluent German speaker with a real passion for the travel industry? A very successful incoming tour operator are looking to expand their German market groups team with an enthusiastic and driven incoming group operations Consultant.

Our client brings customers in to the UK and Ireland from mainly German speaking countries and so are seeking an operations consultant with the relevant language and travel skills.

Responsibilities include:
*Preparation of the tours: generating the bookings in the reservation system Tourplan and requesting the services to our suppliers
*Checking itineraries (feasibility & conformity with clients' publication)
*Booking and planning all services according to the itinerary
*Dealing with additional client wishes
*Distributing all necessary information to all partners so that tours run smoothly from start to finish
*Issuing the correct documentation (e.g. invoices, vouchers, travel documents) on time
*Providing 24-hour emergency assistance to German speaking customers

Your profile:
*Friendly and very customer orientated
*Highly accurate
*Able to work to tight deadlines
*You thrive in a busy environment
*Fluent in German (mother tongue ideally) and English, both written and spoken

You should have
*Good destination knowledge of Great Britain and Ireland
*A great team spirit
*Relevant education in tourism or business administration (e.g. Apprenticeship or studies)
*Experience in group or coach travel (e.g. Work placements)
*A positive attitude

On offer:
*A position with responsibility and variety
*A modern, air-conditioned office in north west london with state of the art office equipment
*An international team with a good team spirit
*Various training programmes (e.g. Familiarisation trips to gain deeper knowledge of our destination)

If you have the required job and person skills please send your CV to or click 'Apply' and follow the on-screen instructions

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