Thai or Cantonese Speaking Travel Consultant - Hampshire

Portsmouth, Hampshire, England
Up to £16000 per annum + Bonus, Incentives & Benefits!
13 Dec 2017
10 Jan 2018
Claire Muge
Job function
Full Time
Contract Type
A leading provider of travel services is expanding its team of Thai Speaking & Cantonese Speaking Travel Consultants in Portsmouth. Working over the phone you will assist their customers in Asia and Australia, dealing with Tour Operators and making a variety of travel arrangements. Ideally you will have some previous Travel Industry experience as well as being fluent in written & spoken Thai (or Cantonese). The successful candidate will be rewarded with a competitive starting salary, bonus, incentives & Benefits!

-Handle enquiries over the telephone and in writing while providing an efficient, courteous and professional service at all times.
-You will be supporting clients across the globe ensuring that you have a good understanding of our company's products and services.
-Identifying and proactively seeking to resolve and support the needs of every customer and ensure that our service levels are met
-Providing a full 360 service from understanding the customer's needs, researching possible solutions to ultimately matching them to their ideal travel solution
-Using a number of tour operators, including package holidays, cruises, flights, tailor-made itineraries, ancillary products and many more products to help them with all their travel requirements
-Working towards product sales, service and productivity targets
-Hours: you will be flexible to work on a fair rota basis, covering 24/7 hours.

You will have ideally worked in the Travel Industry or be able to demonstrate and active interest in travel and sound geographical knowledge. You will have previous customer services experience, excellent communication skills. The successful candidate will be fluent in either Thai or Cantonese (both written or spoken).

Starting salary is £16k pa, plus bonuses for the shift work and language skills. There is also a monthly incentive bonus! Plenty of additional benefits are also on offer including: 25 days holiday plus bank holidays, travel discounts for you and friends & family too!

Please follow the instructions to apply attaching your CV. For further information, please contact Claire on 01293 850647 or email

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