Concierge Consultant

Location
Manchester, Greater Manchester, England
Salary
Market Rate
Posted
20 Dec 2017
Closes
17 Jan 2018
Ref
19787LISA
Contact
Lisa Harding
Job function
Customer Service
Hours
Part Time
Contract Type
Permanent
Part Time Role!
A leading luxury Tour Operator is looking to recruit a Concierge consultant. We are seeking a candidate ideally from a Tour Operations or Retail Travel background, with meticulous attention to detail and excellent customer service skills . You will be the go to person for all agent and client requests , including securing reservations at exclusive Worldwide hotspots, Golf lessons with renowned golf pro's and treatments in World- Class Spa's. This is an excellent opportunity to join a well-established upmarket tour operator and further your career!

JOB DESCRIPTION:
- Pro-actively work as an 'after sales' support for all members of the reservations team
- Pre-booking of spa treatments, golf, ski lessons & equipment, restaurant reservations, car hire, excursions etc.
- To be responsible for providing exemplary customer service to other departments and external customers at all times
- Ensure that all forthcoming deadlines are met taking into account seasonality of workload and the on-going demands of customer requirements
- Assist the admin team with all ticket dispatch and itinerary production
- Provide a comprehensive 'concierge service' to the reservations teams
- Part time role, 28 hours per week.

EXPERIENCE REQUIRED:
We are looking for a friendly, outgoing individual with a resourceful 'can-do' attitude . You will have meticulous attention to detail and be able to plan and organise your own time in order to meet strict deadlines. Previous travel industry experience is essential.

THE PACAKGE:
This is a part time role, 28 hours per week. Competitive basic salary is on offer along with excellent company benefits.

INTERESTED?
Please follow the instructions to apply attaching your CV. For any questions, please contact Lisa on 0161 9236120 or email Lisah@traveltraderecruitment.co.uk

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